CCAS Website 2026 — Contact Centre Association of Singapore

CCAS offers you the opportunity to network with industry peers, experts and solutions providers. It is an educational platform, a think-tank and a progressive establishment geared towards bringing the contact centre and customer-centred industry to greater heights.

This is your chance to help shape and develop an industry in which you have a vested commercial and professional interest.

Under Corporate membership, all employees of the company are covered by the membership and are entitled to attend events and training at member rates.

WHAT YOU GET

Activities and benefits.

Types of Activities

Education

Seminars
Trainings
Conferences / Workshops
Webinars

Networking

Industry Functions
Interest and Focus Group Meetings
Social Networking Events

Benefits

Channels to increase knowledge through learning and information-gathering programmes on technology, processes and human resources.
Training shaped by what members actually need — tell us your training needs, because the CCAS programme exists to benefit you.
A convenient means to connect with practitioners, end-user companies, solutions providers, academia and interest groups.
An excellent opportunity to forge strategic partnerships, gain customer contacts, build trust and promote professionalism.
Complimentary event broadcasts (contact centre related) to the CCAS membership database via our bi-monthly newsletter.

MEMBERSHIP CATEGORIES

Choose the tier that fits.

Individual

Suitable for individuals.
Right to run for the CCAS Executive Committee at the Biennial General Meeting (BGM).
Individual Members do not have voting rights during the BGM.

S$175per year

For new members, a one-time joining fee of S$110 applies.
All prices stated are exclusive of 9% GST.

Apply — Individual

Associate

For both non-SG-based corporate organisations and individuals.
No running or voting rights at the Biennial General Meeting (BGM).

S$405per year

For new members, a one-time joining fee of S$380 applies.
All prices stated are exclusive of 9% GST.

Apply — Associate

Corporate

Suitable for SG-based corporate organisations.
Right to run for the CCAS Executive Committee at the Biennial General Meeting (BGM).
Entitled to voting rights of up to 2 votes.

S$825per year

For new members, a one-time joining fee of S$380 applies.
All prices stated are exclusive of 9% GST.

Apply — Corporate

Not sure which tier is right for you? Email the Secretariat at secretariat@ccas.org.sg.