Sponsor’s Event : The Contact Centre Modernization Executive Roundtable
Join us for an exclusive Contact Center Executive Roundtable, the premier event for Contact Center Leaders and Customer Service Executives hosted by Microsoft, our Diamond Sponsor for the CCAS 20th Contact Centre Symposium & CC-APAC Expo 2024.
This is your chance to engage with Microsoft Experts and network with top customer service professionals in an unparalleled setting.
Discover cutting-edge insights into Microsoft’s Contact Center Modernization, uncover trends in Service Experience Transformation with Generative AI, and explore Microsoft’s journey to AI-Empowered Customer Service with Copilot.
Enjoy live demonstrations and gain valuable insights on Business Value Management.
Happening On: March 5, 2025
Time: 02:30 PM – 5:30 PM
Location: Guoco Midtown, 126 Beach Road Singapore 189772 Network Hub Level 2, Meeting Room 2 & 3
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Sponsor’s Event : “ServiceNow Put AI to Work Summit Singapore”
Join us for the CCAS Members exclusive “ServiceNow Put AI to Work Summit Singapore” Seminar Luncheon hosted by ServiceNow, our Gold Sponsor for the CCAS 20th Contact Centre Symposium & CC-APAC Expo 2024.
Happening On: March 25, 2025
Time: 08:30 AM – 2:30 PM
Location: Park Royal Collection Marina Bay, Level 1, Garden Ballroom
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