CCAS 19th Regional Contact Centre Symposium SUCCESS!!
On behalf of the CCAS Executive Committee, we would like to express our heartfelt thanks to all our Symposium Delegates for helping us make the event a huge success! Occurred on 17th – 18th October for two full days we saw a huge turnout of over 120 delegates!
Our team will be sending out feedback forms in the coming days to gather feedback from our delegates so that we can do better next year! For those of you whom have not received the feedback form link, please click here!
CCAS 19th Regional Contact Centre Symposium Feedback Form
We would also like to express our gratitude to our sponsors for their continuous support and believe in us!
CCAS 19th Regional Contact Centre Symposium Speaker Panel
Make sure to come join us on the 17-18 October at the NUSS Kent Ridge Guild House!
With such exciting line up of speakers from both public and private sectors, we ourselves can hardly contain our excitement!
Seats are running out! Get your passes now!
CCAS 19th Regional Contact Centre Symposium
Finally it is here!!! Please register your how many Symposium Delegate Pass you need and we will get back to you!!
Symposium Gazette Foreword
Year after the year the CCAS Symposium has continued to envision the future of the Contact Centre industry and is one of the largest business conference in the region that provides a platform for exchanging idea on CX, technological trends and innovative techniques.
Our theme this year is G.R.I.T, Growth, Resiliency, Innovate and Transform. The post pandemic world has fast forward to a point that companies must be grow to be resilient by innovation and transformation to stay relevant and competitive in today’s world. We aim to look at a wholistic picture where technology, processes and more importantly people engagement as part of our programe to share to our delegates. We aim to set a new benchmark and CX level to foster strong and sustainable organizational strategies ahead of tomorrow.
Remember to check back to this page regularly as we put in our updates!
Symposium Gazette
The final part of our 4-parter series on the Symposium 2023 Theme: G . R . I . T
Click on the image to register your interest!
Symposium Gazette
The third part of our 4-parter series on the Symposium 2023 Theme: G . R . I . T
Click on the image to register your interest!
Symposium Gazette
The second part of our 4-parter series on the Symposium 2023 Theme: G . R . I . T
Click on the image to register your interest!
Symposium Gazette
The first part of our 4-parter series on the Symposium 2023 Theme: G . R . I . T
Click on the image to register your interest!