Become a CCAS Member

There are many benefits of being a CCAS Member; below are the key highlights:

  • The opportunity to participate in annual CCAS Awards to gain recognition for your organization
  • Participate in CCAS events including seminars, trainings, networking, symposium, site visits, overseas study trips etc.
  • Access to Contact Centre industry information including various industry white papers, CCAS Telemarketing Guidelines, Social Media Guidelines etc.
  • Join the CCAS LinkedIn and Facebook groups and be connected to industry professionals for industry discussions, updates on the industry etc.

CCAS Membership

There are 3 types of CCAS membership; choose one that is suitable for you.

For more information or questions on CCAS membership, please contact our secretariat at 6-CONTACT (6266 8228) or secretariat@ccas.org.sg

Corporate Membership
Requirements
  • For companies located in Singapore only.
  • For companies who operates a Call/Contact Centre or are a User or Vendor of the Call/Contact Centre.
  • Membership benefits are only applicable to the company named as member.
  • The membership is not transferable.
  • Each corporate member is entitled to have 1 main contact and 1 supplementary contact as the key contacts for the membership.
  • All employees of the company are covered by the corporate membership and are entitled to attend events and training at member's rates.
  • At the Annual General Meeting, each corporate membership is entitled to 2 votes and can also stand for election for the CCAS Executive Committee
Individual Membership
Requirements
  • For individuals located in Singapore only.
  • For individuals who would prefer to join CCAS for themselves versus for their  company.
  • Membership benefits are only applicable to the individual named as member.
  • The membership is not transferable.
  • Individual memberships are suitable for individuals who would prefer to join CCAS for themselves versus for their company located in Singapore.
  • Individual members are able to stand for positions in the CCAS Executive Committee at the Annual General Meeting (AGM) held every 2 years; however individuals are not given the voting right during the AGM.
Associate Membership
Requirements
  • For companies/individuals located outside of Singapore only.
  • Membership benefits are only applicable to the company or individual named as member.
  • Each associate member is entitled to have 1 main contact and 1 supplementary contact as the key contacts for the membership.
  • All employees of the company are covered by the associate membership and are entitled to attend events and training at member’s rates
  • Associate members are not allowed to stand and vote for any positions in the CCAS Executive Committee at the Annual General Meeting (AGM) held every 2 years.

 

Terms & Conditions* for CCAS membership:

  • A minimum commitment of 12 or 18 months membership is required for new members (dependent on month the new member is signing up)
  • New members who signed up between January to May of the year, will be billed a pro-rated fee for membership until December of the year
  • New members who signed up between June to December of the year, will be billed a pro-rated fee for membership for the balance months plus the 12 months of the following year
  •   Membership is strictly non-transferable
  • Annual membership renewal for the next year will be sent out by October of the year (e.g. for 2024 membership renewal, the renewal letter will be sent by October 2023 and the invoice will be sent out by November 2023)
  • All fees are excluding 8% Goods and Services Tax (GST)  or otherwise stated

 

*Terms & Conditions may change when required