15th Regional Contact Centre Symposium 2019

From 09 October , 2019 Wednesday 9:00 am until 10 October , 2019 Thursday 5:00 pm Save to calendar

At Marina Bay Sands Singapore 10 Bayfront Ave, Singapore 018956

Posted by ccas

Categories: Regional Symposium



CCAS celebrates its 15th year for the Regional Contact Centre Symposium on 9th & 10th October 2019 at the Marina Bay Sands, Singapore!

The CCAS Regional Contact Centre Symposium attracts contact centre professionals from around the region, with representatives from organizations of all sizes and from various industries. To appeal to this diverse audience, the symposium programme covers a broad range of key topics circling this year’s theme: Agile: Now. To embrace the idea that change is a constant, the theme  highlights the need of speed, agility and essence of time. It too reflects the evolution of customers strategies and plans to be ready to serve the customers beyond tomorrow.

Spanning across a 2-day event, we will be tapping and sharing the knowledge and expertise of various industry experts on innovative techniques, digital transformation, people management and modern trends in technologies. Join us on 9 & 10 October 2019 as we go deep dive into the discussion and networking of the theme.

For enquiries, please email secretariat@ccas.org.sg or call at +65 6CONTACT (+65 6266 8228).


Symposium Information

Date: 9 & 10 October 2019, Wed & Thurs
Time: 09:00-17:00 (Registration starts at 8:00am)
Venue: Marina Bay Sands, Singapore

Delegates Fees

Early Bird for Members: S$577.80 per delegate (until 31 July 2019)
Regular CCAS Member: S$684.80 per delegate
Non-CCAS Member: S$1112.80 per delegate 

Prices stated above are in Singapore Dollars and is inclusive of 2-Day pass for the 15th CCAS Contact Centre Regional Symposium, lunch and tea/coffee breaks only.

Prices stated above are inclusive of 7% GST


Cancellation Policy

All confirmed registrations are not entitled to refunds or reversal in the event of any cancellations received (100% cancellation fee will be imposed). Kindly email us if you wish to send a replacement delegate on your behalf should you be unable to make it for the event. 

Disclaimer: Media captured during this event may be used for publication in our industry newsletter (Talk Time) as well as our Social Media platforms such as Facebook, LinkedIn, Twitter and/or YouTube, and/or the association website. 

For more information or enquiries on the registration, please contact the Secretariat at +65 6CONTACT (+65 6266 8228) or secretariat@ccas.org.sg


2019-10-09 09:00:00
2019-10-10 17:00:00