Complimentary Webinar: Futureproofing the Contact Center

From 23 January , 2019 Wednesday 11:00 am until 23 January , 2019 Wednesday 12:00 pm

Old proverb says, “What got you to where you are today is not enough to get you to where you need to be tomorrow.”

In today’s fierce and digital disruption era, this saying remains true, especially in the customer center arena. You might be asking yourself, how can my company stay ahead the industry trends? What technologies do we need to be ready for the inevitable tomorrow? How can I maintain a top-standard, thriving, cost-effective customer center?

If you have ever considered any of those questions, please come and join us for a complimentary webinar.

Plantronics and Frost & Sullivan will share with you: 

•  2019 Contact Center Predictions, based on Frost & Sullivan data
•  Key trends in the APAC region, including omni-channel, non-voice automation, and AI
•  How to use CX as a brand differentiator 
•  And more...!

At the end of the webinar, there will a live Q&A session for you to get answers directly from the experts.

For a sneak peak of the webinar topic, take a look at this Frost & Sullivan Whitepaper. For trends from 2018, take a look at this Frost & Sullivan

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2019-01-23 11:00:00
2019-01-23 12:00:00