CCAS Contact Centre Awards 2020



                                            MESSAGE FROM THE AWARDS CHAIRMAN


Dear Friends,

The CCAS International Contact Centre Awards, by the Contact Centre Association of Singapore (CCAS), have been pivotal in celebrating the best talents, the mind-blowing innovation and the ever-changing aspirations of our contact center members. 

It gives me great pleasure to announce the Call for Entry for the 20th CCAS International Contact Centre Awards 2020.  

We heard you. At our 20th Awards milestone, we will be introducing new awards to honor the groundbreaking work across the many different evolving disciplines in the contact centre.  

We want to honor outstanding entrants who have created a winning edge for their organizations to remain competitive in the global markets of today. Our esteemed judges, with their strong contact center DNAs in the various fields of people, technology and processes have been handpicked meticulously. They will undertake the rigorous judging process to define the best of us.     

I am excited to see you at the 20th CCAS International Contact Centre Awards. 

Wishing you a very good year end from all of us at CCAS! 

CCAS International Contact Centre Awards Chairman 2020


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